The general policy is replacement not refund when an order needs service

Refunds requested within 24hrs of purchase via Paypal will be refunded within 48 hours

Orders made through Stripe (manual card entry) take 5-10 business days to refund to the card and incur a 20.99 fee in the process if a purchase is cancelled

As of 12/13/22, all "Buyers Remorse" refunds will be repaid via Paypal, for faster service, and incur the additional fees from having used Stripe